If the address shown above is not your correct and current mailing address, it is important that you provide us with the updated changes. See below to learn how to update your contact information.
Why does my number on the waitlist move up? For example, I just checked my number yesterday and it was 22 and now it is 29.
Answer: Waitlist numbers fluctuate from time to time because applicants may update their application by adding a local preference; i.e. Homeless/Displaced, Disabled, Employed (6 months), or Elderly. When an application is updated, the applicant’s status will change to give them a priority for housing assistance. In most cases, the fluctuation in numbers will not significantly affect your application or the time in which you are drawn from the waitlist.
What does it mean when my application reaches the top of the waitlist?
Answer: When your application reaches the top of the waitlist, it simply means you are number 1 on the list and will be notified by mail only in the near future to arrange for an interview to determine your eligibility for the program.
How will I be notified when I’m selected from the waitlist?
Answer: All applicants selected from the waitlist will be mailed a letter inviting them to complete a final application with the AHA; this letter will be mailed to the most recent address on file.
When will the housing authority be mailing any more letters?
Answer: Invitation letters are mailed frequently to notify applicants that their name has reached the top of the waitlist. There is not a specific date when letters are mailed, it is strictly based on housing vacancies. If you have been mailed a letter, the status will not show a number, it will say “Letter Mailed” or “Verification Process”. Please be reminded that invitations letters are mailed to the address provided and it is important for you to provide to AHA any updated changes in your mailing address.
I received a letter from the Housing Authority to schedule an appointment within five (5) business days but I have left several messages and no one has returned my call, what can I do?
Answer: The Housing Authority receives a large volume of telephone calls daily so please leave only one message with a working contact number where you may be reached and we will return your call within 48 business hours. If you leave a cell phone number, please remember to activate your voicemail message center.
What should I do if I need to update my application information, i.e. add a child, change my address, new phone number, etc…?
Answer: If you need to update your application, you need to come to the Augusta Housing Authority office located at 1435 Walton Way, Augusta, GA 30901 to fill out an update form at the reception desk. If you do not have transportation or live out of the area, please send a letter to the above address, indicating exactly what has changed whether you are adding a child to your application or need to change your contact information. You need to ensure you include your full name, social security number, and signature on any correspondence to the Augusta Housing Authority.
I put my social security number in several times and it will not show my status, what should I do next?
Answer: If the system does not recognize your social security number you may need to come into the Augusta Housing Authority office to update your application. If you applied online and clicked on “I do not have a SSN”, you will not be able to check your status online until you update your social security number by filling out an update form.
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